Privacy Policy

Royal Penn strongly believes in keeping your confidential information confidential. With this in mind, we have adopted the online privacy policy described below, which addresses:

• Registration
• Option to Opt-out
• Order Information
• Security of Information
• Use of Information
• Contests
• Updating of Information
• Contacting the Website
• Changes to Our Privacy Policy
• External Links
• Cookies

Registration

We encourage you to register when shopping at our Website, however it is not required. Our registration form requires users to give us contact information (such as name, age range, mailing address, daytime telephone number, e-mail address and password). You must be 13 years of age or older to register. Registration helps us to provide you with a quick and simple checkout experience. The customer contact information you supply on the registration form will be used to contact you concerning the status of an order or to answer your questions. In addition, unless you choose to opt-out, it will be used to send you e-mail updates about upcoming sales, contests, promotions and product information. You acknowledge and agree that you are responsible for maintaining the confidentiality of your registration information and password. If you would like, you can also fill out a customer profile. While it is not required, information obtained from the customer profile questions helps us to learn more about our customers and is used to improve our customers' shopping experience with us. 

Order Information

Royal Penn does not sell products for purchase by children. Customers may use an order form to purchase products. When you place an order, we collect contact information, such as your shipping and e-mail addresses, and financial information, such as your account or credit card numbers. Contact information from the order form is used to send orders and information to our customers and to get in touch with them when necessary. Financial information is used to bill the customer for products. You also have the option of ordering products over the telephone and you may choose to pay by check, credit card or money order

Use of Information

Information collected by Royal Penn is used for the following purposes: 

1. We collect information to process customer orders, to contact our customers concerning the status of an order or to answer any of their questions.
2. We collect information to contact users about upcoming Royal Penn sales, promotions, product information, and to participate in contests.
3. Your information will be shared with carefully selected third party partners and may be used by them to inform you of offers, promotions and services from these organizations which may be of interest to you.
4. Royal Penn will have access to and will use the personally identifiable information you provide in connection with your purchases on this Website, and it may use your data for payment processing and authorization, fraud protection and credit risk reduction, website evaluation and data analysis, and also for marketing and promotional material distribution for the Royal Penn family of companies.
5. We may share personal information with our Website hosting partners, and other parties who assist us in operating our Website or conducting Royal Penn business, so long as those outside parties agree to keep the information confidential.
6. We may release your personal information to comply with the law, to enforce our Website policies, or to protect our or others' rights, property, or safety.
7. We do not sell any information about our users on the individual customer level.

As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets.

Updating of Information

In order to change or modify information previously provided by you, please choose "My Account" and update your information using the options on this page.

Changes to Our Privacy Policy

We may amend this Privacy Policy at any time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending you an e-mail at the last e-mail address that you provided us, and/or by prominently posting notice of the changes on the Website covered by this Privacy Policy. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our transmittal of an e-mail notice to you or thirty (30) calendar days following our posting of the notice of changes on the Website covered by the Privacy Policy. 

Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our transmittal of the e-mail containing such notice will nevertheless constitute effective notice of the changes described in the notice.

In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us.  

Cookies

Royal Penn does place a feature called a "cookie" on your hard drive. A cookie is a small data file that is sent to your browser from a web server and stored on your computer's hard drive. A cookie may contain certain information, such as a unique user session ID number, which is used to track the page(s) you visited. This unique number allows us to keep track of your order as you shop on our site. Cookies also allow us to recognize registered users when they visit, and to provide those customers with specific related information. 

If you register with us or order from our Website, we use cookies to monitor and maintain information about how you use our Website and what you buy. If you do not register or buy from the site, we may monitor and maintain information about your use of our Website in order to improve your shopping experience. Our Website logs do generate certain kinds of non-identifying site usage data, such as the number of visits to our Website and pages viewed. This information is used for internal purposes by technical support staff to provide better service to you.

Most Web browsers automatically accept cookies, but you can usually change the configuration of your browser to prevent this from occurring. Even without a cookie, you can still take advantage of most of the features of our Website, including making a purchase, but we will not be able to recognize you as a registered user unless you log-in. 

Option to Opt-out

At all times, you have the option of "opting out" of receiving future e-mail updates by sending us an e-mail with "unsubscribe" in the subject line at: customerservice@royalpenn.com  

Security of Information

Royal Penn has security measures in place to protect against the loss, misuse or alteration of the information you provide. We encrypt your personal information, including your credit card number, when transmitting over the Internet using triple key encryption technology by Secure Server Certification Authority RSA Data Security Inc. US and a VeriSign SSL (Secure Socket Layer), to safeguard your Internet transactions. VeriSign, Inc. is a leading provider of Public Key Infrastructure and digital certificate solutions used by enterprises, websites and consumers to conduct secure communications and transactions over the Internet and private networks. 

Browsers that allow for SSL Technology Ordering from our Website require the use of an SSL-compliant browser, such as Netscape 4.0 or later; Microsoft Internet Explorer 5.0 or later; 5.0 AOL client for PCs; or the 5.0 AOL client for Macs. You will not be able to use [Secure Mode] if you have an older version of an Internet browser that does not support secure transactions, of if your computer is located on a local area network (LAN) that uses a firewall that prohibits secure transactions. If [Secure Mode] is not possible, please select one of our off-line options to place your order. 

Contests

Royal Penn may occasionally conduct contests on our Website in which we ask participants for contact information, such as e-mail address or telephone number. You must be 13 years of age or older to participate. Participation in any contest is not mandatory. If you participate in a contest, we may use this contact information to send you, when necessary, information about the contest or our company. If you participate in a contest, and then prefer not to receive information or be contacted by us, please contact us at the Website or address listed below. 

Contacting the Website

Should you have any further questions regarding this privacy statement, the practices of this site, or your dealings with this Web site, please: 

• Contact our customer service department at : customerservice@royalpenn.com; or
• Write to us at:
  Internet Customer Service
  Royal Penn Products, LLC
  453 Long Avenue
  North Versailles, PA 15137
  United States of America

External Links

This Website contains links to other sites. We are not responsible for the privacy practices or content of such other websites. The terms and conditions herein do not apply to any such linked websites. Royal Penn does not endorse any linked websites, or the information, materials, products or services that are contained in or accessible through such linked websites. Royal Penn disclaims all warranties, express or implied, with respect to the information, materials, products and services that are contained in or accessible through linked websites, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose or non-infringement. 

You acknowledge and agree that Royal Penn is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites, and that the access or use of any such linked websites is solely at your own risk, and you hereby waive any and all claims against Royal Penn with respect to such linked websites.